Keith Scarrott Shoes EST 1975

We design and create beautiful, wearable, stylish shoes and boots. Our exclusive collections are designed in Cheltenham, Gloucestershire and delicately hand made in Italy or Spain. We ship worldwide.



A quick update...........

Please note our Customer Service hours have changed due to lockdown. We are now available Monday - Friday, 11am - 2pm via email at The shop telephone is no longer manned so please do not call at this present time.

Due to all non essential shops being forced to close we are currently experiencing extremely high levels of sales through our website. This is really fantastic news for us as a business but we are struggling to keep up!

We’re currently working our way through the orders as fast as we can.

If you placed an order and opted for Standard delivery it does say on the confirmation it takes up to 10 days excluding weekends and Bank Holidays. 

We’re working extra hours to get the orders out ASAP. The Post Office are in a similar situation but assure us they are working as quickly as possible too.

As we are unable to trade through the shop so will not be there to answer the telephone. The best way to communicate with us throughout lockdown is by email. Our email address is If you have an order number please quote it in the email.

If you’ve not received an email confirming dispatch and you live locally would you please consider collecting your order? We do offer Click & Collect as a delivery option but it seems quite a few people missed this. If you’d like to collect an order to speed things up please email.

If you do place a Click & Collect order you will be emailed when the order is ready for collection with a pre arranged collection time slot. Please do not turn up to collect if you've not got a pre arranged slot. When you arrive to collect please knock loudly and then stand back from the door. Cheltenham is in Tier 4. We are not allowed to let you into the shop under any circumstances so please do not ask. We follow social distancing guidelines at all times.

If you need to return an item please use the usual process of requesting a returns code via email. You must include your name and 4 digit order number.

I think that's covered everything but anything you're unsure of please email.

Thanks everyone for all your support.


Latest from our Journal

Heatwaves Hotlist

Heatwaves Hotlist

Abby Bowers June 15, 2022

Heatwave Hotlist Woohoooo! It looks like we are set for a scorching weekend and we can't wait. Hot weather style should be fuss free, comfy and most importantly cool. A pair of fabulous sandals from our KS Boutique collection are ideal for embracing the sun weather. Starting at only £39.95 for a pair of leather slides,...




Abby Bowers May 13, 2022

KOOL KICKS We have just dropped four incredible, new trainer styles and we predict a SELL OUT!   We pride ourselves on delivering unique, on trend trainers that offer a one of a kind look. Keeping our trainers in stock can be a huge challenge - they often sell out super quick and we get lots of...