Returns Policy

Returns and exchanges.
Refunds or exchanges apply up to 14 days after the goods dispatch date. 
The procedure for online purchases is to please email us and request a ‘RETURNS CODE’.
Returns will not be accepted or processed without a code.
This code should be indicated clearly on the exterior of the package which should then be returned to us by post. 
PLEASE NOTE - only postal returns are accepted in the case of online purchases.
We DO NOT accept returns into the shop in person unless by prior arrangement.
As ever if you have any questions please email us at info@keithscarrott.co.uk or telephone 01242 253154.