Delivery and Returns Policy
International orders are sent Royal Mail International Tracked. Please allow up to 20 days for international orders to arrive. We cannot accept any responsibility for late deliveries due to circumstances outside of our control. The customer is responsible for paying any local custom or duty charges.
We offer a refund or exchange within 14 days of receipt or the first delivery attempt.
If you would like to return your online purchase please email us and request a ‘RETURNS CODE’ quoting your 5 digit order number. We will then email you with a code and a pre-paid returns label which you just need to print out and affix to your parcel.
Returns will not be accepted or processed without a code. This code should be indicated clearly on the exterior of the package and on your returns slip.
Items purchased using a gift card or credit note will be refunded onto a gift card or credit note.