Gift Cards
Take the guess work out of choosing a loved one’s dream present and give them a Keith Scarrott Gift Card. Perfect for last-minute gifting or the hard-to-please, a Keith Scarrott Card will help them celebrate any occasion in style.
Because our styles are mainly hand-made from our original designs, often exclusive, and always produced in small runs, they're sure to find something special that they haven’t had before.
Our gift cards are delivered by email and contain instructions to redeem them at checkout.
**Items purchased with a gift card and returned will have their value refunded onto a gift card.
Delivery
UK Delivery in 1-3 days using Royal Mail Tracked services.
Royal Mail 48hr tracked delivery which should take 2 days to arrive, although we allow up to three days.
Royal Mail 24hr tracked delivery usually allows for 1 day, although we allow up to two.
Royal Mail Next Day Guaranteed before 1pm.
International orders are sent Royal Mail International Tracked. Please allow up to 20 days for international orders to arrive.
For more information see Delivery & Returns Page.
Returns
Refunds or exchanges apply up to 14 days after the first delivery attempt.
We offer FREE UK returns (on non-sale items). Returns will be accepted within 14 days of delivery providing the goods are unworn and in the original packaging.
Find out more HERE.
Customer Service
Please don't hesitate to get in touch if you have ay questions or need help.
You can call or message us on 07703 781471 or email us at info@keithscarrott.co.uk.
Customer services is open 10-5, Monday - Friday.
FAQ
We've answered your most important questions to give you peace of mind when you place your order...
How long will my order take?
We have three different options for delivery.
Royal Mail 48hr tracked delivery which should take 2 days to arrive, although we allow up to three days.
Royal Mail 24hr tracked delivery usually allows for 1 day, although we allow up to two.
Royal Mail Next Day Guaranteed before 1pm.
What if they don't fit?
Don't worry! Our returns policy allows 14 days, from the day you receive your order or the first delivery attempt, to return your items unworn and in the original packaging for a refund or exchange. PLUS UK returns are free (on non sale items only).
How can I get some help?
Our dedicated Customer Service team is on hand to deal with any queries, not just about your order but size and fit information, styling advice, gift ideas, when an item is back in stock or anything else you wish to know about Keith Scarrott Shoes!
The little things make our footwear exceptional, and to us no question is too small. If you would like to get in touch please call or message us on 07703 781471, email us at info@keithscarrott.co.uk or fill out the 'Get In Touch' form on this page.
Our Customer Service hours are Monday to Friday, 10am - 4pm apart from bank holidays.